Hire an offshore property management assistant for your Australian agency
An offshore property management assistant handles the admin-heavy work of running a rent roll — tenant comms, lease admin, trust accounting entries, maintenance coordination, and routine inspections paperwork. Through Lite-Force, they're employed properly via an EOR structure with payroll, compliance, and HR support included. Most hires are live within 2–4 weeks.
Day in the life
A day in the life of an offshore property management assistant.
Typical responsibilities:
- Tenant communications — rent reminders, maintenance requests, lease enquiries, routine correspondence
- Lease preparation and renewals — drafting agreements, sending for signature, tracking expiries
- Trust account data entry — receipts, disbursements, owner statements, end-of-month reconciliation prep
- Maintenance coordination — logging requests, dispatching tradies, following up completion
- Routine inspection scheduling and reporting — coordinating dates, preparing reports, distributing to owners
- Application processing — reviewing rental applications, reference checks, NRAS/TICA lookups
- Owner reporting — monthly statements, vacancy updates, market rent reviews
- CRM and database hygiene — keeping PropertyMe, PropertyTree, Console, or Rex updated
Why offshore
Why property management admin works well offshore.
Admin volume is consistent and repeatable.
Rent rolls run on the same monthly rhythm. Once your offshore PM assistant knows your processes, they handle the recurring work without supervision.
PM platforms are fully cloud-based.
PropertyMe, PropertyTree, Console Cloud, Rex, Inspection Manager — all browser-based. Your offshore assistant works in the same systems as your local team.
Timezone overlap covers your trading hours.
Philippines hours align with Australian business hours. Tenants and owners get same-day responses, not next-day replies.
Frees senior PMs for high-value work.
Property managers should be inspecting properties, building owner relationships, and growing the rent roll — not chasing tradies and drafting routine emails. Offshore support fixes that ratio.
Cost comparison
What does a property management assistant cost — local vs offshore?
Indicative comparison based on typical Australian salary ranges for this role.
Local Australian hire
Lite-Force offshore
Indicative comparison based on typical Australian salary ranges for property management with trust accounting exposure (sources: SEEK, PMVA 2026 guide, Jora). Actual costs vary by portfolio size, REIA license requirements, and state. Lite-Force pricing confirmed on a per-role basis during your discovery call.
What's included
What you get with a Lite-Force property management assistant.
Included in the service
- Full sourcing, screening, and shortlisting
- EOR employment contract structured for local compliance
- Monthly payroll and statutory contributions
- Leave tracking and management
- HR support and regular check-ins
- Replacement commitment within initial period
Typical candidate profile
- 3–7 years property management or real estate admin experience
- Strong English (written and verbal — daily owner and tenant comms)
- Familiar with PropertyMe, PropertyTree, Console Cloud, or Rex
- Understands trust accounting basics and Australian residential tenancy law
- Filipino or Southeast Asian — timezone-aligned with Australia
Getting started
Three steps to your offshore property manager.
Book a discovery call
Tell us about your portfolio size, software stack, and admin pressure points.
We source and shortlist
You review candidates with PM platform experience, interview your favourites.
They start
Employment, payroll, and onboarding handled. You manage the work.
FAQ
Frequently asked questions.
Can offshore staff legally hold an Australian real estate license?
No — and they don't need to. Offshore property management assistants do admin and coordination work; signed lease execution, formal property advice, and licensed activities remain with your in-office licensed PMs. We help you scope the role inside this boundary during discovery.
What property management software are they trained on?
Common platforms: PropertyMe, PropertyTree, Console Cloud, Rex, Eagle, Inspection Manager, MaintenanceManager. Most candidates have 2+ years on at least one. Specific platform requirements confirmed during role scoping.
How do they handle trust account work?
Offshore assistants do trust account data entry, reconciliation prep, and owner statement generation — but the actual trust account remains under licensed local control, with final reconciliation signed off by your licensed PM or principal. This split is standard practice.
Can they speak to tenants and owners directly?
Yes. Filipino PM assistants generally have strong English and clear phone manner — we assess this during screening. Many agencies have their offshore assistant on the phone with tenants and owners daily.
What if the hire doesn't work out?
Replacement commitment within the initial engagement period. If the fit isn't right, we source again at no additional placement cost. Details confirmed in your service agreement.
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